Shipping of your package
Packages are usually shipped within 24 / 48H after receiving your payment.
The standard shipping method is the Colissimo followed by La Poste (tracking number and delivered without signature). If you wish a discount with signature, an additional cost applies, please contact us. We will provide you as soon as possible a number that will allow you to follow the delivery of your package online.
If the recipient is absent at the time of the passage of our transport provider, the package will be deposited at a post office near the delivery address. For deliveries to one of the retailers of the So Colissimo network, the customer will be able to withdraw the parcel within 10 working days upon presentation of an identity document and, in case of delivery at home, the notice of passage. At the end of this period, unclaimed parcels will be returned to us. We do not accept any responsibility for delivery delays caused by the absence of the recipient of the parcel or its non-withdrawal within the time provided for this purpose. Purchases made on soboubou.com will be delivered within a maximum of thirty (30) days from receipt of payment. The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We can not combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items
The dimensions of the packages are appropriate and your items are properly protected.