Information contact

The body responsible for the seizure, processing and use of your personal data is Clarisse Efua Sercan (owner and manager of the Site SoBoubou.com) that you can reach the coordinates following:

- By post: 10 rue de Guerlande, 33360 Camblanes-et-Meynac, France
- By tel: +33 (0) 6 59 23 53 44
- By e-mail: contact@soboubou.com

You can at any time and for free know the data registered with us and request their rectification, their blocking or their suppression.

If you wish to object to the seizure, the processing or the total or partial use of your data by the site Soboubou.com in accordance with this policy of data protection, you can address your opposition by e-mail, by tel or by mail at the coordinates above.

Entry, processing and use of personal data

Personal data are concrete or personal indications relating to a specific or determinable natural person. This includes, for example, your name, phone number, address, and all the basic data you provide when you register and create your customer account.

Customer account

For all customers who sign up with the "Create an Account" feature, we create a customer account, which is direct access to our password-protected home master data. In particular, you can consult the data relating to orders placed, in progress or recently sent or manage your personal data and the newsletter.

Creating a customer account

The following data must be provided in order to create a customer account (mandatory data): - email address - password - first name - name - sex - consent to the data protection policy You only need to provide your billing and shipping address if you place an order. To process your order, we need your name, address and correct payment details. We need your email address to confirm receipt of your order and shipping, and more generally to contact you. In addition, we use your email address for your login (as a login) when you log in to your customer account.

Use of the customer account

You can use your account to log on to the SoBoubou.com online store. Your data is communicated to this service only through the consent you gave during the login process.

If you do not break the connection to your customer account, you are automatically logged in. This function allows you to use some of our services. For security reasons, however, you will be asked to re-enter your password, for example if you want to change your personal data or if you want to place an order.

Entry, processing and use of your personal data

We capture, record and process your data for the entire purchase process, including any future warranties, for our services, technical administration, marketing purposes specific to our company, as well as to combat offenses and fraud. Your personal data will only be passed on to third parties if permitted by law, including for the purposes of performing the contract, for billing purposes, for marketing purposes or if you have consented to it previously. As part of the execution of the order, the service providers we use (such as the carrier, the logisticians, the banks) receive, for example, from us, the data necessary to execute the order and the contract. Our service providers can only use the data thus transmitted for the execution of their mission.

Use of your data for advertising purposes

In addition to processing your data for the purchasing process, we also use your data for the following purposes: to continually improve your shopping sessions, make them more user-friendly and personal, to communicate with you about your orders, specific products or marketing actions, and to suggest products or services that may be of interest to you. To this end, we use the information we have, such as confirmation of receipt or reading of e-mails, information about the device you use, your internet connection, the operating system and the platform. the date and time of your visit to the site, the products you have viewed, and the information you have sent us (including automatically transmitted or generated information). We also use the history of your orders. You may at any time object to the use of your personal data for advertising purposes in whole or in part, without paying fees other than the transmission costs at basic rates. A notification in the form of text addressed to the above mentioned contact details (eg by e-mail, fax or post) is sufficient.

Newsletter

To send the newsletter, we use the e-mail address you have indicated and we need, for this purpose, that you confirm, as the holder of the e-mail address, consent to the receipt of the newsletter. We use the Mailchimp.com service for the creation and sending of the Newsletter. If you do not wish to receive newsletters in the future, you can oppose them at any time. A notification in the form of text addressed to the above mentioned contact details (eg by e-mail, fax or post) is sufficient. Of course, you will find an unsubscribe link in each of the newsletters.

Product Suggestions by Email and Relaunch of abandoned baskets

If you make purchases or in the case of abandoned basket on SoBoubou.com, you can receive product suggestions by e-mail. You will receive these product suggestions even if you are not subscribed to our newsletter. In this way, we want to send you information about products in our range, which may interest you. If you no longer wish to receive product suggestions or, generally, no more advertising messages, you can opt out of them at any time. A notification in the form of text addressed to the above mentioned contact details (eg by e-mail, fax or post) is sufficient. Of course, you will find an unsubscribe link in each email.

Cookies

You are not required to accept cookies to go to our site. However, we inform you that the operation of our site and our services is limited if you do not allow us to deposit cookies.

What are cookies?

Cookies are small files stored on your data carrier that record certain settings and data to allow exchanges with our system via your browser. In principle, there are two types of cookies: session cookies that disappear as soon as you close your browser and temporary / permanent cookies that are saved for a longer period of time or permanently on your data carrier. This registration allows us to arrange our site and our offers accordingly and to facilitate your use by recording, for example, some data, so you do not have to enter them all the time.

What are the cookies used by Soboubou.com?

Most of the cookies we use are automatically removed from your hard drive when you exit your browser (end of session, hence so-called session cookies). Session cookies are used, for example, to offer you the shopping cart function on several pages. In addition, we also use cookies installed on your hard drive. During your next visit, you will be automatically recognized, as well as the entries and settings that you prefer. These temporary and permanent cookies (duration from one month to 10 years) are recorded on your hard disk and are erased by themselves after the defined period. These particular cookies serve to make our site more welcoming, more efficient and safer. These files, for example, allow you to display information that is specific to your area of ​​interest. Cookies are exclusively used to better adapt our offer to the wishes of customers and to allow you to surf as comfortably as possible on our site.

What data are stored in cookies?

Only pseudonymous data is stored in cookies. When the cookie is activated, it is assigned an identification number and your personal data are not assigned to this identification number. Your name, your IP address or any similar data allowing a direct assignment of the cookie to your person are not deposited on the cookie. Based on the technology of cookies, we receive only pseudonymized information, for example, the pages of our shop that you have consulted, products that you have watched, and so on.

How to prevent the registration of cookies?

You can set your browser so that the registration of cookies is subject to your authorization and to prevent other cookies from being deposited in the future. If you only want to accept cookies from SoBoubou.com, but not those of our service providers and partners, you can select "Block third-party cookies" in your browser. As a general rule, the help function on your browser's menu bar tells you how to reject new cookies and block previously received cookies.

Log files

Any access to the site Soboubou.com causes the transmission, by the browser, of usage data that will be recorded in log files, so-called server log files. The saved data blocks contain the following data: date and time of the consultation, name of the site consulted, IP address, referrer URL (original URL from which you came to the site), volume of data transferred, product and information about the version of the browser used.

We analyze these blocks of data contained in log files to improve our offer and make it more user-friendly, find errors faster and fix them, and manage server capabilities. At the same time, we use the blocks of data contained in the log files to block attacks on our shop, for example denial of service attacks that aim to block access to our shop by overloading requests.

Google Analytics web analytics

In order to continuously improve and optimize our offer, we use so-called tracking technologies. For this purpose, we use the services of Google Analytics.

This site uses Google Analytics (Universal), a web analytics service provided by Google Inc. (www.google.de). Google (Universal) Analytics uses methods that allow an analysis of your use of the site, for example with "cookies", text files stored on your computer. The information generated about your use of the site is usually transmitted and stored on a Google server located in the United States. By enabling IP anonymization on this site, the IP address is abbreviated before transmission in the Member States of the European Union or the European Economic Area. The complete IP address is transmitted only in exceptional cases to a Google server in the United States where it will be abbreviated. The anonymized IP address transmitted by your browser as part of the Google Analytics service is not cross-checked with other data held by Google.

You may prevent Google's entry and processing of cookie-generated data about your use of the site (including your IP address) by downloading and installing the available plugin under the following link. http://tools.google.com/dlpage/gaoptout?hl=en. Instead of installing the plugin, you can click on this link to prevent, in the future, the entry on this site by Google Analytics. An opt-out cookie will be placed on your device. If you delete cookies, you will have to click on this link again.

Secure transmission of data
We transmit your personal data by encrypting them. This also applies to your order and your customer connection. To this end, we use the Transport Layer Security (TLS) or SSL (Secure Socket Layer) encryption system.

In addition, our 1and1 web host secures our site using technical and organizational measures against the loss, destruction, access, modification or dissemination of your data by any unauthorized person.